Surveymonkey vs Microsoft forms: Which is Better?


SurveyMonkey and Microsoft Forms are both popular survey creation platforms offering a range of features to facilitate the creation, distribution, and analysis of surveys. While both platforms serve similar purposes, they differ in terms of functionality, ease of use, integration with other tools, collaboration features, and pricing. In comparing SurveyMonkey and Microsoft Forms, it’s essential to consider various factors to determine which platform might be better suited for your survey needs. Let’s delve into a detailed comparison to help you make an informed decision.

Functionality and Features:

SurveyMonkey: SurveyMonkey is a versatile survey platform that provides a wide range of features for creating, distributing, and analyzing surveys. It offers various question types, including multiple-choice, open-ended, Likert scale, and more, along with advanced branching and skip logic options for creating complex survey structures. SurveyMonkey also offers customization options for branding, styling, and formatting surveys to match organizational requirements. Additionally, SurveyMonkey provides robust analytical tools for collecting, analyzing, and visualizing survey data, along with collaboration features for team collaboration and feedback.

Microsoft Forms: Microsoft Forms is a simple yet powerful survey creation tool that is part of the Microsoft 365 suite of applications. It offers a range of question types, including multiple-choice, text, rating, and Likert scale questions, along with branching and skip logic capabilities. Microsoft Forms integrates seamlessly with other Microsoft 365 applications such as Excel, allowing users to analyze survey data directly within familiar tools. Additionally, Microsoft Forms offers options for collaboration, sharing, and real-time feedback on survey projects.

Ease of Use:

SurveyMonkey: SurveyMonkey offers an intuitive and user-friendly interface that makes it easy for users of all skill levels to create surveys. The platform provides a drag-and-drop interface for adding and arranging survey elements, along with helpful tooltips and guidance throughout the survey creation process. SurveyMonkey’s extensive template library provides pre-built survey designs and question templates, further simplifying the survey creation process.

Microsoft Forms: Microsoft Forms offers a simple and intuitive interface designed to streamline the survey creation process. Users can easily create surveys using the platform’s intuitive drag-and-drop editor, with options for customizing survey themes, colors, and fonts. Microsoft Forms provides real-time previews of survey designs, allowing users to see how their surveys will appear to respondents. Additionally, Microsoft Forms integrates seamlessly with other Microsoft 365 applications, providing a familiar user experience for users already using Microsoft tools.

Integration with Other Tools:

SurveyMonkey: SurveyMonkey offers integrations with a wide range of third-party applications and services, including CRM systems, marketing automation platforms, and analytics tools. Users can connect SurveyMonkey to other business tools to streamline data collection, analysis, and reporting processes. SurveyMonkey also provides APIs and developer tools for building custom integrations and extending platform functionality.

Microsoft Forms: Microsoft Forms integrates seamlessly with other Microsoft 365 applications such as Excel, allowing users to analyze survey data directly within familiar tools. Additionally, Microsoft Forms integrates with Microsoft Teams, SharePoint, and other collaboration tools, making it easy to share surveys and collaborate with team members. Users can also export survey data to other Microsoft applications for further analysis and reporting.

Collaboration Features:

SurveyMonkey: SurveyMonkey offers collaboration features that enable multiple users to work on surveys collaboratively. Users can share surveys with team members, assign roles and permissions, and track changes made by different collaborators. SurveyMonkey also provides commenting and annotation tools for real-time feedback and collaboration on survey designs and content.

Microsoft Forms: Microsoft Forms provides collaboration features that allow users to work on surveys collaboratively with team members. Users can share surveys with team members, assign roles and permissions, and track changes made by different collaborators. Microsoft Forms also offers real-time collaboration tools such as commenting, annotation, and chat functionality to facilitate communication and collaboration among team members.

Analytical Tools:

SurveyMonkey: SurveyMonkey offers robust analytical tools for collecting, analyzing, and visualizing survey data. Users can generate real-time reports, charts, and graphs to gain insights into survey responses and trends. SurveyMonkey provides advanced filtering and segmentation options for dissecting survey data based on various criteria. Additionally, SurveyMonkey offers integrations with popular analytics and reporting tools for further analysis and data visualization.

Microsoft Forms: Microsoft Forms provides basic analytical tools for viewing and analyzing survey responses. Users can view summary statistics, charts, and graphs to visualize survey data directly within the Microsoft Forms interface. While Microsoft Forms may not offer as many advanced analytical features as SurveyMonkey, it provides sufficient tools for gaining insights into survey responses and trends.

Cost and Pricing Model:

SurveyMonkey: SurveyMonkey offers a range of pricing plans, including a free basic plan and several paid plans with varying features and capabilities. The paid plans offer additional features such as advanced survey logic, customization options, analytics, and collaboration tools. Pricing for SurveyMonkey’s paid plans is based on a subscription model, with options for monthly or annual billing.

Microsoft Forms: Microsoft Forms is included as part of the Microsoft 365 suite of applications, making it available to users with Microsoft 365 subscriptions. Users can access Microsoft Forms at no additional cost as part of their Microsoft 365 subscription, making it an attractive option for organizations already using Microsoft tools.

Final Conclusion on Surveymonkey vs Microsoft forms: Which is Better?

In conclusion, both SurveyMonkey and Microsoft Forms offer valuable features and capabilities for creating, distributing, and analyzing surveys. SurveyMonkey excels in advanced customization options, collaboration features, and analytical tools, making it suitable for organizations of all sizes.

On the other hand, Microsoft Forms stands out for its seamless integration with other Microsoft 365 applications, ease of use, and cost-effectiveness, making it an ideal choice for organizations already using Microsoft tools.

Ultimately, the choice between SurveyMonkey and Microsoft Forms depends on your specific requirements, preferences, and existing technology ecosystem. If you prioritize advanced features and customization options, SurveyMonkey may be the better choice.

However, if you require seamless integration with Microsoft 365 applications and a familiar user experience for users already using Microsoft tools, Microsoft Forms is likely the more suitable option.

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